This includes follow-up calls to mailshots, general fact-finding calls, customer surveys etc.
Typically, it’s the follow-up call that gets the sales cycle rolling. It’s here where value begins to manifest itself and where key information is gathered.
It is vital to have a follow-up strategy so that you can gain from potential clients and customers, while being polite and professional.
We can help you to gain commitment for the follow-up, build customer confidence, create follow-up statements and be remembered.
Marketing and Surveys:
Marketing and survey calls are targeted calls to your customers.
Some examples are to collect feedback after the completion of work that has been carried out, offer incentives, customer service and satisfaction.
Please note that we do not provide general telesales or cold calling.